Wyndham Grand Orlando Resort Bonnet Creek

loved all of the facilities, the bus to Disney and most of the staff where fantastic. Had a couple of run ins with really rude and un helpful front desk members but others where really nice

location was excellent and size of the family rooms were very good. The selection of pools available around the complex and also the bus service was great, especially Nelson the bus driver.

Everyone we encountered from Jaidon the valet to Mickey greeting us for early morning coffee, to Richard in the restaurant were warm and friendly. Room was beautiful with great views and had a great nights sleep. Close enough to Disney but far enough away to be quiet and peaceful.

2nd visit, highly recommend for Disney location and facilities Shuttle bus to Disney parks. Nelson is a fantastic asset to the shuttle service, lots of fun and has useful tips for newbies!

The hotel is beautiful and the bed/room is very comfortable. However, our room heater was not working for the first night. At 2:30am I woke up freezing (it was January) and I called reception; they put a request for someone to come on the following morning to fix it (which they did), however I asked for a blanket and they said I needed to go to reception to get it. I believe for the level of this hotel they should have sent someone to my room to bring the extra blanket - this is my only concern and the reason I didn’t rate it 10/10. Otherwise, I would return to the hotel.